Poor customer service in my opinion. Got the cake but won't use her again.
I ordered my grooms cake and wedding cake with this company and Beth was very rude and unprofessional with her "customer service". She never told me my deposit was non-refundable, never sent me her policies and we did not sign a contract. She refused to
work with me on ideas for my wedding cake and ignored me when I asked about cake tastings, then later on rudely told me she already told me she doesn't do cake tastings and she doesn't give anything away for free because she supports 7 kids. I informed her
that she never told me she doesn't do cake tastings, I did not want anything for free and that I just wanted good customer service on helping me with my wedding cake. My wedding date is still 3 months out and when I tried to cancel due to her unprofessional
and rude contact with me she refused to give me my money back, and even went as far as saying I should be ashamed of myself for asking for my money back. Again like I said my wedding is 3 months out so plenty of time to cancel. I would avoid her business.
Yes her cakes look pretty but if they taste anything like her cupcakes, which are dry and not much flavor, you will probably not be that satisfied. Totally not worth it for the taste and her unprofessionalism. I should've listened when someone else told me
she has an attitude problem. Lesson learned.